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SECTION 2.0
OUR PRIVACY POLICY
2.1 INTRODUCTION
Sharpes of Nottingham is committed to respecting and protecting our customers' privacy. This policy applies where we are acting as a data controller with respect to your personal data, in other words, we determine how we use your personal data.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2.2 HOW WE USE YOUR PERSONAL DATA
In this section we outline how we may process your personal data. All personal data we process falls into one or more of the following categories:
• Booking data
• Date of birth data
• Photograph data
• Transaction data
• Financial data
• Communication data
• Enquiry data
• CCTV data
We may process your booking data ("Booking data"). The booking data may include your name, address, telephone number and email address. The booking data will be processed for the purposes of confirming all your travel arrangements.
We may process your date of birth (“date of birth data”). Your date of birth will be processed for the purposes of confirming you age and school year group, for your school seat reservation & travel card applications.
We may process your photograph data (“photograph data”). Your photograph will be processed for the purposes school travel card applications only.
We may process your transaction data (“transaction data”). The transaction data may include your name, address, telephone number, and email address. It may be processed for the purposes of Sharpes of Nottingham suppliers, supplying the purchased bus/coach travel, Excursion Tour, or Holiday and keeping proper records of those transactions.
We may process financial information (“financial data”) you share with us. The financial data may include your encrypted card details, name and address. The financial data may be processed for the purposes of Sharpes of Nottingham suppliers & processing your travel arrangement payments.
We may process information that you provide to us for the purpose of subscribing to our direct marketing communications ("communication data"). The communication data may include your name, address, postal address, phone number or marketing preferences (update them here: enquiries@sharpesofnottingham.com). This communication data may be processed for the purposes of contacting you concerning forthcoming brochure launches.
We may process information contained in any enquiry you submit to us regarding bus/coach travel, Excursions Tours, Holidays ("enquiry data"). This enquiry data may be processed for the purposes of providing booking confirmations or resolving issues with you.
Please be aware that CCTV (" CCTV data"). is in operation in our buses, coaches, head office and depot.
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
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Dated : 20th February 2024 Revision G