Page 22 - Policies Booklet
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What to do if you lost something?
You should report it to us as soon as you realise you have left an item(s) on the Coach or bus. Contact us at our Head Office on 0115 9894466 or email us at , in doing so please confirm the following ;
• Name
• Address
• Contact Details
• Description of the Item Lost
• Destination of the Journey Taken
Lost property is dealt with in accordance with the Public Service Vehicles (Lost Property) Regulations 1978, as amended by the PSV (Lost Property) (Amendment) Regulations 1981 and the Public Service Vehicles (Lost Property) (Amendment) Regulations 1995 made by the Secretary of State for Transport.
Any person who finds property accidentally left in a vehicle should immediately hand it in the state in which he/she found it to the driver who shall deal with it in accordance with the regulations. If, before such property has been handed to us, it is claimed by a person who satisfies the driver that he/she is the owner of the property, it shall be returned to that person without charge, on giving his/her name and address to the driver, who shall report the facts and give the claimant’s name and address and a description of the property to us.
Property left in buses, if found by or handed to the driver, will be taken charge of by the driver and handed to us. Application for its recovery should be made to our head office ( Tel. 0115 9894466 or email us at Under normal circumstances you will need to collect the lost property from the Sharpes of Nottingham Head Office at which the lost property is being stored. A standard charge of £2 per items applies for the collection of lost property, which will be given to a charity of our choice.
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Dated : 19th January 2023 Revision E
Sharpes of Nottingham Coach Gap Lane, Langar, Nottingham, NG13 9HP

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