Page 3 - sharpes-of-nottingham-policies-document

SECTION 1.0
BCH ABTOT TRADING CHARTER (& BOOKING CONDITIONS)
1.1 FINANCIAL PROTECTION
The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018.
Therefore, you will benefit from all rights applying to packages; Sharpes of Nottingham will be fully responsible for the proper performance of the package as a whole.
Additionally, as required by law, Sharpes of Nottingham have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that they become insolvent. Sharpes of Nottingham are members of the Bonded Coach Holiday Scheme, overseen by The Association of Bonded Travel Organisers Trust Limited. This is a government approved consumer protection scheme. This ensures that in relation to the coach package holidays described in this brochure (or website) that a Bond, which may be called upon in the unlikely event of the member’s Insolvency, protects the clients’ monies. Clients are recommended to inspect the current membership certificate at our registered office or alternatively go to https://www.abtot.com/bch-abtot-members-directory/ or telephone 0207 065 5316 to confirm current membership. Your attention is also drawn to the Bonded Coach Holiday Trading Charter that will apply to these coach package holidays.
Details of the Package Travel and Linked Travel Arrangements Regulations 2018 can be found at The Package Travel and Linked Travel Arrangements Regulations 2018 (legislation.gov.uk)
1.2 BOOKING AND PAYMENT
When a booking is made, the 'lead name' on the booking guarantees that he or she is 18 or over and has the authority and accepts on behalf of the party the terms of these booking conditions and pays the deposit indicated in the brochure and as confirmed in the pre-contract information. After we receive your booking and all appropriate payments, if the arrangements you wish to book are available, we will send you or your booking agent a confirmation invoice within 14 days. This confirmation will include any special requests we have agreed. All monies paid to your booking agent are held by them on your behalf until we issue our confirmation invoice, thereafter your booking agent holds the money on our behalf. A binding agreement will come into existence between us when we dispatch this invoice to the 'lead name' or your booking agent. Please check the confirmation carefully to ensure all the information is correct. This contract is governed by English Law, and the jurisdiction of the English Courts.
Single occupancy of rooms, when available, may be subject to a supplementary charge and these will be shown in the brochure. You can book by paying a deposit for each person named on the booking, but our commitment is always conditional upon the balance being paid as below.
Deposit £100 per person.
The balance of the price of your holiday must be paid at least 8 weeks before your departure. If you book within our balance due period, you will need to pay the total holiday cost at the time of booking. If the balance is not paid in time, we reserve the right to cancel your holiday, retain your deposit, and apply the cancellation charges set out in the paragraph below. The date of cancellation will normally be the date we receive your written confirmation that you intend to cancel or 15 days after the balance due date, whichever comes first.
Where optional items are purchased as part of the holiday, these are payable on the balance due date except where items, such as theatre tickets, have been specifically purchased for you. In this case the cost will be payable at a separate date notified to you and will not normally be refunded unless we obtain a refund from the supplier we use.
1.3 BROCHURE ACCURACY
Although Sharpes of Nottingham make every effort to ensure the accuracy of the brochure information and pricing, regrettably errors do sometimes occur. You must therefore ensure you check the price and all other details of your holiday with us at the time of booking and when you receive our confirmation invoice.
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Dated : 20th February 2024 Revision G